We're Here for You
Beyond Enrollment.
Everything you need to manage your Colonial Life coverage in one place. File claims, access your policy, find answers, and reach our team directly.
File a Claim
Log in to the Colonial Life policyholder portal to file a claim online. Available 24/7.
Manage Your Policy
View your coverage, update personal information, and access your policy documents.
Make a Payment
Pay your premium online or set up recurring payments through your policyholder account.
Step-by-Step Tutorials
Official Colonial Life guides to help you get the most out of your coverage. From filing your first claim to setting up direct deposit.
How to File a Claim Online
A step-by-step walkthrough of filing your claim through the Colonial Life policyholder portal. Covers all major claim types including wellness, accident, and sickness.
How to Upload Supporting Documents
Learn how to attach medical records, receipts, or other supporting documents directly to your claim using the drag-and-drop document uploader.
Setting Up Direct Deposit
Get your claim payments faster by setting up direct deposit. This video walks you through the process so approved payments arrive up to a week sooner.
Common Policyholder Questions
Can't find what you're looking for? Reach out to our team directly.
Still Have Questions?
Our team is here to help. Reach out to Dan Cory's office directly or contact Colonial Life's national support line.
Mailing Address for Claims
Colonial Life & Accident Insurance Company, Attn: Account Services, P.O. Box 1365, Columbia, SC 29202
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